Privacy Policy

Through this notice, Hotel IDH Angel, hereinafter “the accommodation”, located at Calle Corredoria 70, Oviedo, informs users of its website about its privacy policy.

Use of the accommodation’s website and services implies full acceptance of the conditions detailed in this policy.

1. Data collection

In accordance with current legislation, we inform you that the personal data collected in our forms will be incorporated into a file for which the accommodation is responsible. By completing and submitting these forms, you expressly authorize the accommodation to process and incorporate into its automated files the data provided, as well as those generated by your use of the website services.

Unless otherwise indicated, all requested data is mandatory, as it is essential to maintain and manage our contractual relationship. If you do not provide them, we will not be able to process your request or provide the service. This data will be used exclusively for the purposes described in this Privacy Policy.

The user must provide real, accurate, complete, and updated data, being solely responsible for any damage, direct or indirect, caused to the accommodation or third parties by providing false, inaccurate, or third-party information. Additionally, you agree to notify any changes in the data following the procedure in section 4.

2. Purposes of processing

The provided data will never be used for a different purpose than intended and will be deleted when no longer necessary, unless required by law.

  • Regarding the contractual relationship: Manage your reservations, process your customer registration, and maintain the commercial relationship. If necessary, additional data may be requested such as the age of guests or health information to prepare for your stay (cribs, food allergies, etc.).
  • Manage obligations arising from contracted services.
  • Collect the corresponding amounts in case of late cancellation.
  • Meet legal obligations to communicate to authorities or public bodies when required by law.
  • Regarding the accommodation’s interest: Send commercial or advertising communications about products and services similar to those already contracted.
  • Conduct satisfaction surveys to evaluate and improve our processes and services.

3. Recipients

As established in section 2, the accommodation may share your data with the following entities:

  • Public authorities, regulators, or government or judicial bodies when legally necessary.
  • Third parties providing services to the accommodation, including, among others: legal or accounting advisors and technological or IT service providers.

4. Data subject rights

You can revoke your consent at any time with a simple request. As a data subject, you have the right to:

  • Request access to your personal data.
  • Request its rectification or deletion.
  • Request the limitation of its processing.
  • Oppose the processing.
  • Request data portability.

To exercise these rights, send an email to reservas@hcangel.com or a written and signed request (with a copy of your ID card or equivalent document) addressed to the file manager, Hotel IDH Angel, Calle Corredoria 70, Oviedo.

If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency.

5. Storage

Your data will be kept for the duration of the contractual relationship and for the time period in which liabilities arising from it may be demanded, as well as to comply with other legal obligations of the accommodation.

6. Security

The accommodation applies the legal security levels required for data protection and uses all available technical measures to prevent its loss, misuse, alteration, or unauthorized access.

7. Cookies

We inform you that our website uses cookies during your browsing. These cookies are stored on your hard drive, but cannot read the information contained in it or the files created by others. The purpose of these cookies is to recognize registered users to offer them a faster and personalized service. They also help us collect anonymous statistical data (date, time, frequency of visits, etc.) to measure traffic and adjust our services. You can configure your browser to block cookies; the website will still function, although without the benefits of personalization.

8. Google Analytics

Our website uses Google Analytics, an analytical service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). This service uses cookies to analyze how users interact with the site. The information generated (including your IP address) is transmitted and stored on Google servers in the United States. Google uses this data on our behalf to track website usage, compile activity reports, and provide other internet-related services. Google may transfer this information to third parties if required by law or if those third parties process data for Google. Google will not associate your IP with any other data they have. If you wish, you can reject the use of cookies by configuring your browser, although this may limit the website’s functionality. By using this site, you consent to Google processing your data for the purposes mentioned.

9. Modification of this privacy policy

The accommodation reserves the right to modify this privacy policy at its discretion or to comply with legal changes. Any modifications will be published on this same page to keep you informed. In any case, your relationship with us will be governed by the rules in force at the time you access the website.